Module 06 · Content

Content Operations

Publish offers, posts, photos and Q&A across the entire 2,734-location network, manage review responses, and route everything through a 4-eyes approval flow.

AI-assisted drafting & replies

Live campaigns

Scheduled

Pending approval

Reach this month

191k

New broadcast

Drafts route to the agency for review.

Title

Body

Target scope

Campaign calendar

6 active items across all surfaces

Festive savings · 7.5% FD rate
C-1041 · Offer · 2,734 locations · Live since Jun 14
184k
reach · 4.8% ctr
Live
New ATM in Whitefield — now open
C-1042 · Post · 1 locations · Live since Jun 18
6k
reach · 7.1% ctr
Live
Updated branch photos — Bengaluru cluster
C-1043 · Photo · 142 locations · Jun 22 · 10:00 IST
Scheduled
Q&A · Loan eligibility FAQ refresh
C-1044 · Q&A · 2,734 locations · Awaiting client sign-off
Pending Approval
Diwali special offer · Personal loan
C-1045 · Offer · 0 locations · Not scheduled
Draft
Sunday banking hours · Tier-1 metros
C-1046 · Post · 86 locations · Jun 23 · 06:00 IST
Scheduled

Review & Q&A queue

Latest customer reviews surfaced for response · AI drafts pre-written

4 awaiting reply

Branch — Park Street, Mumbai · Mumbai
Staff was helpful but the queue was very long on Monday morning.
Branch — Whitefield, Chennai · Chennai
ATM was out of cash twice this week. Please refill on time.
Branch — Vashi, Bengaluru · Bengaluru
Loan officer explained everything clearly — got my home loan sanctioned in a week.
Branch — Banjara Hills, Jaipur · Jaipur
Excellent service, very clean branch.
Branch — Navrangpura, Delhi · Delhi
Quick KYC update, friendly staff.
Replied
Branch — Kharadi, Chandigarh · Chandigarh
Hours on Google show wrong timing — closed at 5 not 6.
Replied